Effective Communication & Interpersonal Skills

This holistic workshop targets students, graduates and employees who require upskilling of their 4IR toolbox – interpersonal, critical thinking & effective communication skills.  The modular nature allows tailor-making to participant or organizational requirements. A holistically structured, practical program that embeds transdisciplinary 4IR skills. Service Seta Accreditation 14640: Achieve personal effectiveness in business environment.


  • Introduction to self-management & emotional awareness
  • Essence of communication – audience, message, context and listening
  • Essentials of verbal, non-verbal and written communication
  • Teamwork skills i.e., problem solving, negotiation & conflict resolution
  • Foundation in critical thinking and presentation skills
  • Skills to manage employers and colleagues’ expectations
  • Engagement in teamwork & leadership development qualities
  • Being able to recognize assumptions, bias and micro-aggression

Workplace Diversity and Inclusion

Diversity, Inclusion & Belonging (DIB) is a way of supporting and applying inclusive practices in the workplace. Diversity refers to the variety of demographic identities within teams, such as age, disability, nationality, ethnicity, race, skin tone, gender, gender identity, sexual orientation, and socioeconomic background. Inclusion is building a (corporate) culture or structure that enables diverse group members to participate and be recognized equally in the workplace.

This growth catalyst workshop uses effective communication, interpersonal skills, emotional awareness & critical thinking to deal with diversity, inclusion and a sense of belonging in the workplace. The outcome is a way of identifying strengths, reducing the negative impact of unconscious bias, microaggressions and assumptions. Participants set short/long-term growth and development goals, to create a lasting inclusive workplace culture. This leads to a positive employee experience, resulting in more discretionary effort and growth for the organization. Service SETA accreditation 14640: Manage Diversity in the workplace, NQF level 5, Credits 14


Technical Proficiency

This workshop is an excellent way for participants to acquire new skills or continue developing existing skills. The focus is on work readiness, growth and development. The core of this option is the Communication & Interpersonal skills program with an added technical component. These workshops are tailor-made to the industry partner or tertiary institute’s field of interest. We gladly accommodate a nominated specialist speaker to enhance the workshop outcome. All participants receive a certificate of completion.